Terms of service

Terms of Service

Welcome to Welcad.shop. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Store Name: Welcad.shop

Business Address:
74 Longley Road
Rochester, Kent ME1 2HA
United Kingdom

Email: Info@welcad.shop

Phone: +44 7449 734374

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally capable of entering into a binding contract.

3. Products

We sell children's products including:

  • Kids' blankets

  • Baby swaddles

  • Baby bibs

We make every effort to ensure that product descriptions, images, colours, and specifications are as accurate as possible. However, actual colours may vary depending on your device or screen settings.

4. Orders

When you place an order, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not mean your order has been accepted.

We reserve the right to refuse, cancel, or limit any order where necessary, including where:

  • Products are unavailable.

  • Pricing errors have occurred.

  • Fraud or unauthorised activity is suspected.

  • We are unable to verify payment information.

If your order is cancelled after payment has been taken, you will receive a full refund.

5. Prices and Payment

All prices displayed on our website are shown in the applicable currency at checkout.

Payment must be made in full before your order is dispatched.

We reserve the right to change prices at any time without prior notice. Price changes will not affect orders already accepted.

6. Shipping and Delivery

Delivery times provided are estimates only and may vary due to circumstances beyond our control.

We are not responsible for delays caused by couriers, customs, weather conditions, or other events outside our reasonable control.

Customers are responsible for ensuring that the delivery address provided is accurate.

7. Returns and Refunds

Our Return & Refund Policy forms part of these Terms.

Eligible products may be returned within 14 days of receipt, provided they meet the conditions set out in our Return & Refund Policy.

Approved refunds will be processed to the original payment method within 14 days after we receive and inspect the returned item.

8. Product Safety

Please inspect all products before use.

Children should never be left unattended while using our products.

Always follow any care or safety instructions supplied with the product.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product descriptions, and other materials, is owned by or licensed to welcad.shop.

You may not copy, reproduce, distribute, modify, or use our content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, welcad.shop shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits or business opportunities

  • Delays outside our reasonable control

  • Damage resulting from misuse of our products

Nothing in these Terms limits or excludes liability that cannot legally be excluded under UK law, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

We may suspend or modify the website without prior notice for maintenance, updates, or other operational reasons.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page with an updated effective date.

Your continued use of our website after changes have been published constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Welcad.shop

Email: Info@welcad.shop

Phone: +44 7449 734374

Address:
74 Longley Road
Rochester, Kent ME1 2HA
United Kingdom