We offer a 30-day return and refund policy. Items must be unused, in their original packaging, and in resellable condition.

• Damaged, defective, or incorrect items: We will replace them or issue a full refund at no extra cost.
  
• Change-of-mind returns: Accepted within 30 days, but return shipping is the customer’s responsibility.
  

For returns, please send items to our return address:

Welcad Company

127 N Higgins Ave Ste 307D #820

Missoula, Montana 59802

United States

For any questions or assistance with your return, contact us at Hello@Welcad.shop or +1 970-678-1726.

• Canceling: You can cancel your order as long as it hasn’t shipped yet. Contact us immediately with your order number so we can stop the shipment and process your cancellation.
• Changing your order or shipping address: If you notice an error in your order or need to update your shipping address, reach out as soon as possible. Changes can only be made before the order has shipped.

Once an order has shipped, it cannot be canceled or modified, but you may return it under our 30-day return policy if needed.

Contact Us:
Email: Hello@Welcad.shop
Phone: +1 970-678-1726

I entered the wrong shipping address. How do I update this?
If you notice that your shipping address is incorrect, contact us immediately with your order number. We can update the address only if your order has not yet shipped.

Once the order is shipped, the address cannot be changed, but you may still return the item under our 30-day return policy.

Contact Us:
Email: Hello@Welcad.shop
Phone: +1 970-678-1726